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FAQ

frequently asked questions

Hilton Pennywell St. Louis at the Arch, is located at 400 Olive Street in St. Louis, Missouri, near Gateway Arch National Park and other significant locations in St. Louis.

Cancellation policies may vary depending on the rate and dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.

Pets up to 75 pounds are welcome with a non-refundable pet fee of $50 USD.

Smoking is permitted in designated outdoor areas only. Please ask at the front desk for locations. A fee of up to $250 USD will be assessed for smoking in guest rooms.

Self-parking is available in our secure, covered parking area for a per night fee of $39 USD + tax. Valet is $49 USD + tax. Guests are afforded in-and-out privileges for our parking area.

To connect with our event staff, please visit our Meetings & Events page or our Weddings page. We will follow up with you to discuss the details of your meeting or celebration.

No reservations are needed at Pennydrop. Drop in and celebrate a day well done with drinks, sharable plates, and games. Our lounge is just the place to unwind after a day of excitement and accomplishment in St. Louis.

Hilton Pennywell St. Louis at the Arch, offers accessible rooms and accessible amenities. Book a Queen Mobility or King Mobility room for in-room accessibility features.

Hilton Pennywell St. Louis at the Arch, offers numerous amenities to make your stay more enjoyable. Learn more here.

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